Timilsina Carpet Industries
486/10 Maijubahal Marg
Chabahal-7, Kathmandu, Nepal.
Phone: 977-01-4471119, E-mail:
Our Return Policy
We always conform our costumers designs before start manufacturing and we always manufacture according to the costumers desire. If incase our costumers do not satisfy with the quality, design, colors or if product came with damage piece or the product do not go with the costumers product specification or pattern then we re- manufacture those product for no extra cost.

In this case please kindly contact us with your dissatisfaction in details as soon as possible.
Terms and conditions for returns:
  • Costumers should contact us within 3 days of handling the product for returns.
  • Any product costumers would like to return must be in the same new condition as when costumers received it.
  • Costumers are responsible for the return shipping charges.
  • There is no money back.
  • We restart our manufacturing as soon as we receive the product back, and it takes the time to re-deliver like we commit in our delivery time section for the fresh order.
Thank You for the understanding